Goolets mission statement is hidden in everything what we do.
When we negotiate with our partners, determine which gulets to promote in communication with our clients and in marketing the product.
This page explains “Life is Good Concept” in details.
How we make “LIFE GOOD” for our clients
in four steps?
First step
In search
of “THE ONE”!
Second step
Removing
Stress
Third step
Preparation for an
amazing cruise
Fourth step
Cruise time – Delivering
on our promises
Tomislav Carev (Sales Department)
“We put a lot of effort in matching our groups to correct gulets and crew. Not all gulets are perfect for all clients and not all clients are a good fit for all gulets”.
First Step
In search of “THE ONE”!
“Life will be good” when:
You will fell in love with the gulet immediately when you see it in your inbox
The captain will take you to the places you find amazing
The chef will prepare the food you love the most
Gulet will match Your budget expectations
When you book, you will have the best feeling ever and you will know you made the best decision ever.
MAIN GOAL: to successfully match your holidays expectations with correct gulet and crew
Second Step
Removing stress
“Life will be good” when:
Client (and Goolets) are both 100% sure, the gulet will “be there” waiting for you, when you arrive
The gulet will be the same or better quality as what you have seen on the pictures
Client will be calm and in peace when sending the money for the deposit payment, knowing nothing can go wrong
The client knows in advance if he might need something during the cruise – we will be there for him
“we have a very strong “zero headache policy” in company Goolets when it comes to our clients and when it comes to people working for Goolets. We prefer to say NO rather than make a booking where we can expect problems.”
Miha Menegalija (Product Development)
“one of our strongest parts is preparation of our clients for the cruise. This will make all the difference between having a “nice cruise” and saying “life is good”.
Third Step
Preparation for an amazing cruise
“Life will be good” when:
we will organise the best possible cruise program in advance
the activities during the cruise will be fit toward your group expectations
the crew will be 100% ready, informed and prepared for the arrival of your group
your arrival to gulet and departure from gulet will be smooth and calm
food, drinks, allergies & celebrations will be as you expected (or better)
5 weeks before your cruise, we gather all your wishes and needs and prepare everything before you arrive on a gulet.
Fourth Step
Cruise time – Delivering on our promises
“Life will be good” when:
first impression of your gulet will surpass all your expectations
the first day check-in and program will be spectacular
You will see new amazing locations every single day
“details and good communication are what will makes your gulet cruise vacations stand out. Our team will is there for you 24/7 to make sure “Life will really be good for you”.
We can help you find your dream Gulet.
We know that organizing gulet charter holidays can be tiresome. There’s just so many different vessels to choose from! But if you plan the right way if you are a bit adventurous and if classic hotel holidays are not anymore your “cup of tea”, then we can be of a great assistance.
