No.1 Gulet Experts in The World
GLOBAL PRESENCE:
27
countries
marketing presence
673
agency
partners
40%
repeat
clientele
365
inspected
gulets
11
cruise
destinations
What do we do for you?
We make sure you are matched with the most suitable gulet and crew. We can tailor-make your cruise according to your preferences, and provide you with a 24/7 personal concierge service to assist with any requests, however big or small.
Brainstorming ideas
Our “sales team” will do their best to provide you with the most interesting cruise ideas – including details on the most appropriate boats and most appealing and relevant itineraries for your charter.
Preparations for the cruise
Our “finalization team” will brief the crew of your selected gulet ahead your arrival, and ensure every detail is personalized enhance your holiday experiences.
Life is good!
Our 24/7 concierge team will ensure that during your entire gulet cruise LIFE WILL BE GOOD and everything will run smoothly for you, your family and friends.
What our clients, partners and gulet owners have to say about us:
We hate to brag – so we let other people do it for us
"Goolets has proven over many years of working together that they are most reliable to work with, and I never have a hesitation putting a client on their yachts. The staffs knowledge of the yachts and crews is amazing. They have always made excellent recommendations based on the client’s needs and preferences, and provided detailed explanations for why the recommend these particular yachts. Their responsiveness and attention to detail is excellent. In addition to the great boats they recommend, the people of Goolets provide a high level of service and overall trustworthiness. Both the professionalism and work ethics of this group allows me to relax! We all strive to have happy – and repeat- clients, and with Goolets I am confident that will be the case."
Agency Charterworld.com - USA, Amanda Brilliante
“Working with Goolets was a very good business option full of challenges for our gulet. They put a lot of effort in trying to match a perfect gulet with a perfect client and this enables both sides to come out happy. Beside getting lots of groups and business, we also received lots of useful advice that helped us put more effort to details, that matter a lot and thus improving our services. Young but very experienced team of positive people that love what they do. !”
Gulet Nautilus, Croatia - Split, Jure Grbič
"We are extremely happy with the cooperation with Goolets. They are extremely well organized, and provide excellent support to us as a partner as well as to our client, by providing useful info about their fleet and knowledge about the crew and the sailing routes so we can find that perfect boat/route match for our clients. The support during the boat selection and after the booking is just amazing.Last but not the least, their constant ability to go above and beyond to make each client happy and have the best sailing holidays is the same as our goal."
Agency TheGlobeSailor.com - Paris, Marin Sušac
“Goolets is one our best agency partners for the last 4 years since we are working together. They put incredible effort in organising every detail with the client with reservation and before clients embarkation, which really helps us as yacht owners to prepare for the client in the best possible way. In case of any problems, they solve them fast, smooth and in efficient way. In last years we became more friends then business partners, while our bookings continue to grow all the time also. They also work hard to grow every year and this also pushes us to grow with them also.”
Gulet Vesta 1 Sevil, Turkey - Marmaris, Onur Tumer
"We work with Goolets agency for more than 6 years and we are really very happy with our cooperation. They are the best specialists in gullet cruises, they have the best deals with gullet owners and they really have all gullets our clients ever asked for.
Their staff is very kind and helpful, and most importantly, very quick in responding to our inquiries. They are also taking care that gullet owners follow high standards of services on board. We always receive very positive feedbacks from our clients, which is very important for us.
Agency Ekorna Viajes - Petra Dimnik Kranjc
“Cooperation with Goolets for me personally and for my company means a trustworthy partner with who my business can grow. They are fantastic in web marketing, also every part of their team is expert in their field and like that make serious job. Until now in my cooperation with Goolets I learned lots of small secrets which help me to advance my part of job with gulets, specially in hospitality. They are our most important partner in bookings our boats and i believe that this cooperation with time will grow further. A company of young people dedicated to their work and goals, but in same time they have a good sense for humour and jokes which show that they really love their job.”
Fleet of Gulets, Montenegro - Kotor, Dejan Štrbac
At Goolets I really appreciate how they are always willing to listen to the guests wishes, and in this way offering the best solutions. In last 7 years we have established a very strong Trust between each other, which I believe is the most important part of any business. As an agency they also have new ideas how to be better, and more interesting. Each year also I am happier every year with the number of bookings they send also. We are a real team, not just business partners.
Gulet Dolin, Croatia - Zadar, Ivica Benić
The cooperation with Goolets Agency means professionalism, development, good service and an easy cooperation. They are really in bringing together the right services and the right guests regarding to their requests and they are really good at giving the right information, which avoids all disappointments from the clients. They really provided us with some really good ideas for new destinations and they also make our services better this way.
Gulet Dolce Mare, Turkey, Derya Gener
FAQ
Which destinations do you cover? Where can I cruise?
Currently (2019) we offer gulet charters in Croatia, Turkey, Greece, Italy, Montenegro, Spain, The Canary Islands, The Maldives, and The Seychelles. We will soon be offering gulet charters in Indonesia and the Caribbean.
On this site, we have not yet provided a comprehensive destination guide to all our cruising destinations, as we are constantly upgrading our fleet and routes. To date, we have personally inspected well over 350 gulets in all the destinations where we offer charters, and our clients can, therefore, be assured that we will find the right boat for their unique cruising requirements.
We can provide you with approximately 50 different cruise routes – please contact us for itinerary suggestions at any particular destination.
How do you match me with a perfect gulet?
1 – First, our Goolets Sales Experts will listen closely to what experience you are looking for, to best understand your specific wishes, needs, and expectations.
2 – We will then perform an extensive personalized search of the entire market and compile up to 5 different cruise suggestions for your combination combining gulets, routes, and activities ashore), that could be of interest to your group.
3 – All these ideas – images, itinerary suggestions, etc, are then emailed to you in one concise message. We work closely with our clients to provide as much in-depth information as possible until we have found you the ideal solution for your charter – from the time you land (we can arrange transfers from the airport to your gulet); to your menu preferences on board; to your various stop-offs en route as you follow your chosen itinerary.
4 – We will spend as much time as is necessary and continue to refine our suggestions until you are completely happy with our recommendations for your charter, as we want it to be a total success!
Payment Terms and Conditions
After the client’s deposit payment for the selected gulet has been received by us, and contracts with the owner and the client have been signed and exchanged, the owner issues an invoice for the balance. Deposit payments vary from 30% – 50% of the weekly charter rate, which differs from one gulet to another.
The final charter payment is paid approximately one month prior to departure, or after our “finalization procedure” has been completed.
What is "finalisation stage" and why it is so important?
The finalisation stage is our standard operating procedure ahead of your charter booking, which fully debriefs and prepares the crew for your arrival.
This pre-charter planning starts six weeks before your arrival and ends once you have stepped off your gulet at the end of the cruise.
It consists of the following:
1 – ROUTE BUILDER – WHAT TO SEE: what are the client’s wishes and ideas. What are the places they are interested in seeing, and which places we would suggest, according to the configuration of the client’s charter group (whether couples, a family, or a group of friends). We help our clients become familiar with the best itinerary recommendations for your cruise. We believe that each anchorage, port, marina, village, bay or beach should have a “wow factor”. Our goal is to provide the “inside information” and insight for the captain of your gulet – which also helps make his job easier.
2 – ACTIVITY ORGANISER: this can range from all the yachting basics, such as anchoring away from crowds, enjoying water sports, or having a dinner in a nice little local tavern; to more complex, guided land excursions. Our “Activity Organiser” gives our clients some suggestions regarding what to do and where to go on arrival at each destination on the cruise itinerary.
3 – TASTE BUDS – FOOD OPTIMIZATION: Onboard dining is an important part of any itinerary, and therefore it is crucial for our clients to give us a clear idea of what they expect food- and drinks-wise, and then a personalised menu can be compiled accordingly.
4 – ARRIVAL TO AND DEPARTURE FROM THE GULET:first impressions count as does the post-voyage experience. At Goolets, we place a great deal of effort into planning the first and the last days of your charter, to make it as smooth, enjoyable, and comfortable as possible. Transfers from the airport to the gulet, check- in procedures, introducing the guests to the crew, first and last day plans, early arrivals or late departures…everything needs to be perfectly planned and prepared.
5 – GENERAL EXPECTATIONS OF THE CLIENT: what type of communication is expected from the crew, cleaning details, drinks list organisation, birthdays or anniversaries, cruising times, meal times, allergies, water sports usage, staying in ports or marinas… is important. When the expectations of the client are aligned with those of the crew, everything works well.
6 – DURING THE CRUISE OPTIMIZATION: 97% of complaints happen as a result of poor communication during the cruise. That is why constant communication with our clients is critical to our ongoing success. Any issues that arise can be resolved immediately.
We have created this “optimization procedure” for the past twelve years operating as Goolets it enables us to see which gulets deliver on their promises, improves our cooperation with the owners; and ensures client satisfaction.
Do you own any gulets?
Goolets is a yacht charter agency, and as such we do not own any gulets. We act as a charter broker between gulet owners and clients.
What is Goolets? What are your goals? Where are you from?
What is Goolets?
Goolets is a yacht brokerage agency. We specialise solely in providing gulet yacht charters, at various sailing destinations across the world. We do not charter motor yachts or bareboats. We do not sell villas or book flight tickets. We are 100% focussed on gulets.
What do you believe in?
We have a saying in our company and a motto, “Life is good“.
Our goal is that every single day, during your cruise, you utter, during your cruise you repeat these words”LIFE IS GOOD”!
Where are you from?
Our “booking” and “marketing” headquarters are located in the heart of Europe, in Slovenia, which is in between Italy, Austria, Croatia and Hungary; while in each of the destinations where our gulets are located, our team of quality control inspectors” and local Goolets representatives make sure:
1 – our vessels are carefully, reviewed and inspected
2 – our clients are taken care off before, during and after very cruise
How do I know it is safe to book with you?
As a renowned yacht charter agency, Goolets has more than 12 years of charter experience.
We do everything to make our clients feel secure in booking their gulet charters with us.
We have:
1 – Company insurance, needed to obtain the (globally recognized) “Travel Agency” license, which provides insurance cover for our clients
2 – Charter insurance that covers liability up to €500.000
3 – Credit card payment options: you can pay for your charter (both the deposit and the final installment) with AMEX, Mastercard, and VISA, all of which provide additional protection for our clients
4 – “Open Communication”, we can put you in direct contact with the gulet owner at any point if you would like to double check the status of your charter booking.
5 – Our past record: with thousands of successful gulet charters behind us, we can easily and directly connect you with people that have worked or booked with us before.
What is the first step I need to do?
If you would like to enjoy a gulet charter, please fill out the form on this page. You will be contacted immediately by one of our sales experts and together you will determine if a gulet charter would be an appropriate holiday for you.
Why and how it all started – Our Story
Hi there,
My name is Mitja and I’m the CEO and founder of the gulet charter agency, Goolets.
My wife and I started this company more than twelve years ago for one reason, and one reason alone: to provide you with the same experience we had, while enjoying our first-ever gulet cruise.
My family and I have an active lifestyle. We love to explore new, hidden places, experience new vistas and try local cuisine – but most of all, we love to spend our holidays traveling from place to place. And as we have found, gulets are a perfect way to do this.
We are not one of those families who can stay in the same apartment or hotel room for an entire vacation.
We’ve been hooked on gulet cruises ever since our first cruise vacation in 2004. The very next year we opened for business, and now, more than twelve years later, we are one of the biggest players in the industry.
We are proud of what we have managed to accomplish, and our entire family is looking forward to our future goals and plans.
We hope you will join us on this journey.
We have expanded our business by surrounding ourselves with like-minded individuals, others who also love the Mediterranean, and share our love for these types of holidays with people who share our passion for gulet cruises.
Each of them contributes their respective area of expertise that makes Goolets one of the best gulet charter companies in the world.
That’s why we spend every day putting all our efforts into providing our clients with the best possible vacations ever!
We know from personal experience that chartering a gulet could potentially be quite tiresome.
That’s simply due to the fact that can be difficult trying to decide which gulet best suits your individual needs.
There are just so many different vessels to choose from! We hope that we can also provide YOU with a pleasant experience and help you organise the most amazing holiday you’ve ever had.
Why Goolets? What’s with the name?
Do you know what goggles are? Do you know what googols are? Some smart company used this reference and came up with the name ’Google.’
We copied this idea from them (but this is on the quiet!)
We changed GULETS to GOOLETS and the rest is history.
If you select a GOOLET cruise with us, you can be assured that it will be thoroughly planned and professionally managed.
